Enroll today to set up your secure user name and password, view and pay bills, and see your account status and payment history. You can request repairs for an apartment or report maintenance issues for public spaces on NYCHA property. NYC is a trademark and service mark of the City of New York. The NYCHA board is comprised of seven (7) members appointed by the Mayor, to include three resident members. You can report maintenance issues on New York City Housing Authority (NYCHA) property to the NYCHA Customer Contact Center (CCC) 24 hours a day, 7 days a week. NYCHA Customer Contact Center Walk-In Locations are open Monday to Friday, 8 AM to 5 PM and are closed on holidays. If you’re living in private housing, you can turn up the heat on your landlord by calling 311 and saying “apartment maintenance”, or submitting a complaint via 311 online.Once the complaint has been submitted, your landlord will get an alert from HPD and should respond within 24 hours. What happens after I report the conditions to the Customer Contact Center? For technical assistance please email your issue details to MyNYCHA@nycha.nyc.gov. Make sure you write down… Read More. Your rent will be adjusted for the month following the submission of the application. NYCHA residents can call the Customer Contact Center: Regarding em... ergency repairs in your apartment or in a public space Concerning heat and hot water issues To schedule general apartment repair appointments For information about housing applications offices The customer service representatives can assist you better when you provide the following information: Your name, … However, … + 84. Bronx, Manhattan, and Queens 478 East Fordham Road (1 Fordham Plaza), 2nd floor Bronx, NY 10458 (Between 3rd Avenue and Washington Avenue) Brooklyn, Staten Island, and Queens 787 Atlantic Avenue, 2nd Floor Brooklyn, NY 11238 (Between Clermont and Vanderbilt … READ MORE: Addresses. You will get a ticket number for each repair. However, the survey showed that these were not well known or utilized — likely because very few people in NYCHA live near these centers. Jorge Cabrita Assistant Director Customer Contact Center at New York City Housing Authority (NYCHA) Greater New York City Area 54 connections Learn about COVID-19 Guidance & Resources for NYCHA Community. NYC.gov/nycha: Board Members. New York City Housing Authority (NYCHA), New York. Resource Type: Dataset: Metadata Created Date: February 4, 2015: Metadata Updated Date: September 16, 2020: Publisher: data.cityofnewyork.us: Unique Identifier We simplified the online form. Afficher la suite. You can report water issues in New York City Housing Authority (NYCHA) buildings to the NYCHA Customer Contact Center. NYCHA does have two in-person drop-in centers, one near Fordham Road in The Bronx and one near Atlantic Center in Brooklyn. The new option was launched in January and improves customer service. The NYCHA representative will give you a date for the repairs. NYCHA Chair and CEO Greg Russ stopped at the Customer Contact Center earlier this month as part of his two-week tour of the agency. Print. My NYCHA; Customer Contact Center; Family Services; REES; Residents Policies & Procedures; Emergency Preparedness; Share. With nearly 400,000 residents living in 173,160 apartments, NYCHA is the largest & oldest public housing authority in the nation. Does registering to use the portal guarantee me an apartment? Agency: New York … It is a vital part of NYCHA’s commitment to providing residents with the healthy and safe homes they deserve. Call NYCHA’s Customer Contact Center (CCC) at 718-707-7777 (option 5) Contact your Property Management Office to request a paper application, which will be mailed to you; NYCHA Self-Service Portal; Using the NYCHA Self-Service Portal is the quickest and easiest method to apply for rent hardship. No. Password Help? NYCHA Self –Service Portal. Using the NYCHA Self-Service Portal is the quickest and easiest method to apply for rent hardship. PUBLISHED 9:48 PM ET Aug. 15, 2019 PUBLISHED August 15, 2019 @9:48 PM. Forgot your Login ID? Connect to Services Using Opportunity Connect . Don't have a Login ID? You must notify NYCHA about the conditions in your apartment by calling the Customer Contact Center at 718-707-7771. 2. Déterminez votre éligibilité. Call NYCHA’s Customer Contact Center (CCC) at 718-707-7771 (option 5) Contact your Property Management Office to request a paper application, which will be mailed to you 1. The My NYCHA mobile application allows public housing residents to create, submit, schedule, view and update maintenance service requests, view alerts and outages … 2. Although phone companies, gas companies and department stores have their own numbering systems, ANSI Standard X4. Registering to use the portal does not guarantee you … Chair & Chief Executive Officer - Gregory … - Link © 2020 The City of New York. Check the COVID-19 Guidance & Resources for NYCHA Community for the latest on NYCHA's response to help keep residents safe, alleviate hardships, and stop the spread of COVID-19. All Right Reserve. 2,499 views: 23. The customer contact center locations, phone numbers and schedules *If you would like to report. To report mold or a leak in your apartment and initiate the Mold Busters process, call the Customer Contact Center (CCC) at 718-707-7771 or use the MyNYCHA app. We simplified the online form. Get our Mobile App NAV_MY_TICKETS; NAV_REQUEST_REPAIR; NAV_PAY_RENT; NAV_PREFERENCES; NAV_FEEDBACK; NAV_HELP; NAV_TERMS_OF_USE; NAV_LOGOUT; Directory of City Agencies Contact NYC Government City … Now there are only 6 steps to reduce your rent. If you’ve called NYCHA’s Customer Contact Center (CCC) recently, you may have noticed a new feature that allows you to receive a callback instead of waiting on hold. Under this category, one of NYCHA’s main goals was to improve transparency throughout all aspects related to its housing complexes. This goal would help limit the number of calls to the NYCHA hotline, the Customer Contact Center (CCC), and allow repairs to be addressed more quickly since they were reported through electronic record. The Mayor designates one of the members as the Chair. 250 Broadway, New York NY, 10007 Map this: Contact Numbers (212) 306-3000: Fax: (212) 306-8888: TTY: (212) 306-4845: URLs. NYCHA has made the following administrative changes to their policies and procedures: Customer Contact Center walk-in locations in Brooklyn and the Bronx are closed. Don't have a Login ID? … NYCHA will accept partial rent payments until the application is processed. NYCHA Customer Contact Center; Video Tutorial; Home; Exit. • Call NYCHA’s Customer Contact Center (CCC) at 718-707-7771 (option 5) • Call your Property M … anagement Office to have a paper application mailed to you. Brooklyn Customer Contact Center 787 Atlantic Avenue, 2nd Floor Brooklyn, NY 11238. NYCHA and HPD partner with not-for-profit organizations to create affordable homeownership opportunities for for low- to moderate-income New Yorkers. My NYCHA App Portal; NYCHA Customer Contact Center; Video Tutorial Forgot your Login ID? 38 K J’aime. Residents of NYCHA properties under private management should report maintenance issues directly to the Management … Do I need a social security … A Look Inside NYCHA's Customer Call Center. By Courtney Gross New York City. Password Login. Brooklyn Customer Contact Center. Call NYCHA’s Customer Contact Center (CCC) at 718-707-7771 or use MyNYCHA (on.nyc.gov/mynycha), which are both available 24/7. Enroll today to set up your secure user name and password, view and … No events in this location; @2019 new york city housing … NYCHA Customer Contact Center Walk-In Locations are open Monday to Friday, 8 AM to 5 PM and are closed on holidays. NYCHA HOUSES NEARLY 400,000* PEOPLEACROSS ALL5 BOROUGHS WITH A 1% AVERAGE VACANCY RATE *NUMBER SERVED BY NYCHA’S PUBLIC HOUSING PROGRAM 112,607 32,802 131,024 9,953 *2017 NYC HOUSING AND VACANCY SURVEY A transla on of this document is available in Customer Contact Center. Welcome to NYCHA E-BILL FOR RESIDENTIAL TENANTS. Bronx, Manhattan, and Queens 478 East Fordham Road (1 Fordham Plaza), 2nd floor Bronx, NY 10458 (Between 3rd Avenue and Washington Avenue) Brooklyn, Staten Island, and Queens 787 Atlantic Avenue, 2nd Floor Brooklyn, NY 11238 (Between Clermont and Vanderbilt Avenues) NYCHA … My NYCHA empowers residents to create service request 24/7 and reduce their need to call NYCHA’s Customer Contact Center. In addition, NYCHA?s Customer Contact Center provides telephonic interpretation services for customers calling to request emergency maintenance services, and schedules maintenance routine repairs or Section 8 voucher appointments related to rentals or transfer issues. Password Help? Les NYCHA Customer Conctact Centers (Centres de contact clientèle de la NYCHA) sont situés aux adresses suivantes : Bro nx Customer Contact Center 478 East Fordham Road (1 Fordham Plaza), 2nd Floor Bronx, NY 10458. Property Management Offices have suspended direct-contact meetings with residents, except for scheduled appointments, and will assist residents via telephone and email. This depends on how soon you responded and the interview schedules in the upcoming months + 11. Now there are only 6 steps to reduce your rent. NYCHA and HPD partner with not-for-profit organizations to create affordable homeownership opportunities for for low- to moderate-income New Yorkers. To discuss the status of your application outreach canvass letter, please contact NYCHA's Customer Contact Center, or visit one of our Customer Contact Center Walk-In Locations for assistance.We cannot determine when or if you will be reached for an interview. Address 787 Atlantic Ave, Fl 2 Brooklyn NY 11238 United States Upcoming Events. Contact 311 or the NYCHA Customer Contact Center to submit a complaint. The customer contact center locations, phone numbers and schedules. NYCHA Bronx Customer Contact Center 478 East Fordham Road Bronx, NY 10458 Directions: B and D train to Fordham Road Station or one of the following buses: … Login ID. Only 616 NYCHA apartments, or 0.4 percent of the total, are within a 10-minute walk of one of the drop-in centers. Login; Make a One Time Payment; Welcome to NYCHA E-BILL FOR RESIDENTIAL TENANTS; Login Screen. Use MyNYCHA ( on.nyc.gov/mynycha ), which are both available 24/7 the month following the submission of the as! 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